Today I have met a client, that had the intellectual level of people I am used to talk with... where, within my occupation I am used to speak to people that are less educated, and doesn't capture information as fast as an educated person does. I had difficulty maintaining the interest level of this person, and at some point rather felt inferior towards the words that this person used, mainly because I did not understand them or I am not familiar with the slang - I did not expect these things in the conversation, as I am in a comfort zone.
Also, I felt inferior because of the fact that I could not hear properly, I had the flue for about a week and a few days now, where as my ears are kind of blocked, meaning I can't hear what people are saying, so half or almost all of my concentration lies within trying to hear this person speaking, and then at the same time trying to concentrate on what has been said, and then be able to directly reply. Which I found to be difficult, I have asked probably with every second statement/question for the person to repeat themselves, where as after a while I would start with back-chat, and then this would be followed up upon with me feeling inferior because of the situation - not hearing well, and someone using a high level of vocabulary.
Because of this, after the appointment with my client, I felt as if I had let myself down or as if I had failed myself with this person and the creation of a sale. I had stopped the back-chat within this, which assisted and supported me, not creating any de-motivational feelings toward my goal, or holding me back, but instead took it as a learning curve for next time. With this I had realised myself how important vocabulary is, for I was not able to speak and communicate effectively with this person for I have missed a few words.
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